InstaKey Security System

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Customer Service

At InstaKey®, our Customer Service staff is dedicated to simplifying even the most complex security systems. Step by step guidance is available for new construction specification documentation, retrofit installations to insure the smoothest possible transition of hardware, and questions regarding re-keying are all answered quickly and simply. Our staff is here to consult with you and offer suggestions that can help minimize your overall key costs. Lost keys? Stolen keys? How many active keys have been distributed at a certain location and who has them? Customer Service can answer these questions and help you decide the quickest, most effective way to keep your location secure and minimize possible security breaches. When it comes time to order hardware for additional locations or to replace existing hardware, our Customer Service staff can assist you in selecting the proper hardware and help to place your order. We can train you or your designated staff in the use of the software to allow you the ability to delegate aspects of the administrative program, thus placing the power of our web based software directly in your control. Our Customer Service team knows your environment and program as well as you do. Whether it's as simple as re-keying a door or adding an entire facility, our goal is to insure a successful, efficient, and secure key management program.